Salla on WhatsApp.
Turn your Salla store events into approved WhatsApp messages that arrive the moment they happen.
Why this matters for Salla stores
Salla is the most widely used platform among Saudi online stores, and its customers expect to follow up on WhatsApp rather than email. Wiring order events to WhatsApp means the customer knows their order status without asking — which alone cuts support volume noticeably.
Connection steps
Prepare a WhatsApp number
Connect your number in Yexa Pro through Embedded Signup and activate it.
Create the templates
Order confirmation, shipping, and delivery templates, submitted for Meta review.
Create an API key
Generate a production key in the Yexa Pro developer centre.
Configure the Salla webhook
Point order events from the Salla dashboard at an endpoint that calls the Yexa Pro API.
Events worth wiring up
New order
Instant confirmation with the order number and a summary.
Shipped
A notification with the tracking number and carrier.
Payment pending
A reminder to complete payment, with the link.
Status change
A notification on delivery, cancellation, or return.