Shared inbox for your whole team.
Manage all WhatsApp conversations from one place — assignment, tags, internal notes, and quick replies.
Features
Shared inbox
All conversations in one place — no messages lost on personal phones.
Assignment & routing
Round-robin or manual assignment by team or specialty.
Tags & classification
Custom tags, statuses (open/closed/pending), and quick filters.
Internal notes
Comments between agents invisible to the customer.
Quick replies
Ready templates for frequent questions in one tap.
SLA & reports
First response time, resolution time, and per-agent performance.
Use cases
Customer support
Support teams of 5–50 agents handling post-sale inquiries.
B2B sales
Reps follow leads and quotes in one pipeline.
Bookings & appointments
Clinics and restaurants confirm and reschedule via WhatsApp.
VIP concierge
Premium Enterprise support with priority and SLA.
How to get started
Invite your team
Add staff with roles (owner, admin, agent, viewer).
Set routing rules
Round-robin, by tag, or manual assignment.
Start replying
Every inbound message appears instantly — with push and email digest.