A CRM that lives in WhatsApp.
Every conversation becomes a record: a contact, tags, and a clear owner — instead of threads scattered across staff phones.
Why put the CRM in the messaging channel?
Across Saudi Arabia and the GCC, most buying decisions are settled in a WhatsApp conversation. When those threads live on personal phones, the company loses the history and the follow-up — and loses the deal when the employee leaves.
Yexa Pro turns WhatsApp into a governed sales channel: every number becomes a contact with a full history, conversations are distributed to the team by clear rules, and follow-up stays visible to everyone.
Capabilities
Shared team inbox
Every conversation in one place, with an assigned owner and internal notes the customer never sees.
Complete contact record
Contact details, tags, and the history of every previous message in one view.
Tags & segmentation
Classify customers with tags and reuse them for campaigns and open-case tracking.
Team assignment
Route conversations automatically or by hand, with per-role permissions.
Performance reporting
Response time, conversation volume, and per-agent performance.
What actually changes
Faster replies
New conversations reach whoever is free instead of queueing on one phone.
The company owns the data
The customer history stays in the platform when the team changes.
Nothing gets forgotten
Every conversation has a state and an owner, so nothing falls between teams.