AI that understands the Gulf.
AI Agent handles customer queries 24/7 in Gulf dialect and escalates to agents when needed.
Features
Bilingual replies
Understands Arabic in multiple dialects and English — switches automatically by customer language.
Learns from your conversations
Grounded in your FAQs, templates, and conversation history.
Smart escalation
Hands off to agents on customer request or low confidence.
Reply suggestions
Suggests ready replies for agents in the shared inbox.
Performance analytics
Auto-resolution rate, response time, and customer satisfaction.
Full control
Set allowed topics, operating hours, and reply tone.
Use cases
Enrollment inquiries
Academies answer fees and schedule questions.
Order tracking
D2C stores provide shipping status and delivery windows.
Clinic FAQs
Appointments, insurance, and pre-visit procedures.
Lead qualification
Real estate qualifies leads before sales handoff.
Customer results
68%
Queries auto-resolved
12s
Avg. first response time
4.7/5
Customer satisfaction score
FAQ
No — your data is isolated per organization and never shared with public models.
Yes — fine-tuned on real Gulf conversations (with anonymization).
On explicit customer request, confidence below 70%, or out-of-scope topics.